Care of Artwork:

One of the benefits of owning an original artwork — other than the fact that it is truly one-of-a-kind — is the knowledge that it was created by hand with the utmost care and attention to detail. In an effort to preserve and enhance the life span of an original, please be mindful of the delicate surface of the papers and handle with care. If necessary, gently remove any lint and/or dust with an ultra-soft artist or make-up brush prior to conservation matting and framing.

Artworks on paper are not quite as delicate as the original but do still require care in handling, matting and framing.

In both instances, artwork should be protected from sudden changes in temperature or humidity, as well as direct sunlight, as these conditions can cause artwork to ripple or fade. Depending on where the art will be displayed, it may need to be sealed by the framer to guard against moisture and humidity.

Above all, make sure to utilize conservation-quality, buffered rag mats, and place artwork behind museum glass with UV protection. Your framer will be able to guide you through all of the available options.

For more in-depth information regarding the care of digital prints, please visit the Digital Print Preservation portal at http://dp3project.org.

Limited Edition Prints:

All Limited Edition archival pigment prints are printed on Hahnemuehle Photo Rag, an ultrasmooth 305 gsm white paper made of 100% cotton rag, using archival aqueous-based pigment inks. This acid- and lignin-free fine art paper is perfectly suited for the hard-edge, geometric patterns and brilliant colors of the original artwork. Extremely accurate, museum quality reproductions are the end result.

All editions are limited to 100 each, are signed and numbered, and include a signed and dated Certificate of Authenticity.

Dimensions for prints reflect the image size. An additional 2” border around the image is provided for matting and framing.

Color Accuracy:

Depending on how your monitor is calibrated, there could be slight variations in how colors are perceived. There may also be slight variations between viewing images on a monitor versus viewing an actual print. All images have been expertly scanned, with color-managed workflow employed from start to finish. Proofs from those image files have been provided and approved by me as well. But if you have any questions or concerns about color accuracy, please let us know.

Return Policy:

We strive to exceed expectations and want you to be completely satisfied with your purchase. However, we are unable to accept returns or exchanges on either original artwork or limited edition prints, due to their fragile nature. In addition, all print orders are custom orders, created especially for you.

Exceptions can, and will, be made in the event that artwork is damaged in transit. Should you experience any other unforeseen issue with your order, please let us know — we’ll do our best to remedy the situation.

Payment Options:  

For Original works of art, Limited Edition Prints, and commissions, Susan Hubbard Fine Art accepts the following forms of payment through Squarespace’s payment processor, Stripe: American Express, Visa, MasterCard, Discover, Diner’s Club, and Apple Pay.

Payment is authorized and captured at the time an order is placed. As per state and federal tax regulations, we are required to collect sales tax on all orders shipped within the state of Georgia.

Commissions & Customization:

If you’re interested in commissioning original artwork, please contact the Studio. I’ll be happy to send you details about the process.

For customization, contact me for a quote if a special size is required for your space, or should you wish to explore printing on canvas, acrylic, or another substrate.

In either case, I welcome your inquiry and look forward to working with you.

Shipping Information:

We make every effort to ensure that your artwork arrives at your door in the most efficient and safest way possible.

Please keep in mind that all prints are made to order, so allow a minimum of 5-10 business days for your order to arrive. Your Certificate of Authenticity will be sent under separate cover.

Prints are carefully rolled, packed and shipped in a protective mailing tube. Tracking information will be provided.

Standard shipping is included with your print order.

All original artworks require extra care in handling and packing, due to the nature of the media and dimensions of the works. Please contact the Studio at susan@susanhubbardfineart.com to receive a shipping and handling quote or utilize the form on our Contact page.

All orders over $300 will require a signature at time of delivery.

Although accidents can happen, we cannot be held responsible for loss or damage of items while in transit. Please let us know if you would like to purchase (additional) loss protection for your package: limited protection is automatically included for UPS and FedEx shipments. If your artwork is damaged during the shipping process, please let us know within 24 hours of receiving your order. Include photos of both the damaged artwork, as well as the packaging in your email. It is essential that you retain the original packaging for claim filing.

Should you have any additional questions regarding your order, delivery, or tracking information, please contact the Studio or send an email to susan@susanhubbardfineart.com

Copyright:

Copyright © 2012-2023 Susan Hubbard Fine Art, All rights reserved. This website, its content and products — original artworks, reproductions, images, text, graphics, logos, etc — are protected by copyright and may not be reproduced, copied, downloaded, sold, altered, printed, or used in any manner whatsoever without the express written permission of the artist, Susan Hubbard. Personal or commercial use of the artwork without consent is strictly prohibited and punishable by U.S. and international copyright laws. The sale of original or print artworks does not transfer copyright or reproduction rights. For permission requests, or to report copyright infringement, please contact the Studio, or email us at susan@susanhubbardfineart.com.

Privacy Policy:

We thank you for visiting Susan Hubbard Fine Art and want you to know that we respect your privacy. We will never share your personal information with anyone. Additionally, we will only send marketing information — emails, newsletters, etc — to those of you who have opted to receive them.

More Legal…

For more of the fine print regarding Terms & Conditions, our Privacy Policy, and Payment Processing, please visit our Legal page.

Still have a question? Contact the Studio